Our staff is ready to assist you with a program that best suits your needs. Our agency and programs exist to serve you in your time of need. To receive more information, please select from the following list of programs. If you have any questions, feel free to give us a call at our main office at (800) 325-6944.

Benefit determinations are based on:

• the household's income,
• the household size, the energy cost and/or the need of the household, and
• the availability of funds.

Note: Energy bills already paid by householders may not be reimbursed by the program.

TNS will calculate payments based on:

• a sliding scale benefit structure; and
• the highest consumption months remaining in the program year.

TNS will ensure that households with the lowest incomes and greatest needs receive the greatest amount of assistance to alleviate their energy needs (taking into account family size).

Energy assistance benefit determination will use the following sliding scale (Except Heating and Cooling System Replacement, Repair and/or Retrofit Component):

• Households with Incomes of: 0 to 50% of Federal Poverty Guidelines are eligible for a maximum household benefit of an amount needed to address their energy payment shortfall not to exceed $1,200.
• Households With Incomes of: 51% to 75% of Federal Poverty Guidelines are eligible for a maximum household benefit and may receive an amount needed to address their energy payment shortfall not to exceed $1,100.
• Households With Incomes of: 76% to 125% of Federal Poverty Guidelines are eligible for a maximum household benefit of an amount needed to address their energy payment shortfall not to exceed $1,000.

  The Heating and Cooling System Replacement, Repair, and/or Retrofit Component maximum household benefit limit is $4,000.