Texas Neighborhood Services (TNS) is defined by a mission of service, informed by a vision of high expectations, and guided by a philosophy of innovation, responsibility, and excellence. Each of these guiding principles create a powerful alliance with our stakeholders to fulfill our goal of being a key supporter of a dynamic regional economy. The design will expands the partnership between TNS and all stakeholders to more fully realize their complementary visions.

Mission

The mission of Texas Neighborhood Services is found in its chartered by-laws originally created in 1965 and modified throughout the corporation’s history. The chartered mission is to administer the social programs of the United States, State, Public or Private assignment or award in the various counties applied for and to administer other programs designed to assist citizens in the counties we serve. Texas Neighborhood Services strategically targets this mission with the support of three significant groups in the community; representatives of the low-income, elected officials from the public sector, and business leaders from the private sector. The objective of working with these groups is to seek out, identify, and aid in the elimination of the causes of poverty within the communities served, help people prepare for, find and retain long term employment, and match employers with a quality, job-ready workforce. TNS executes this mission to make the entire community more responsive to the needs and interests of its citizens. This is accomplished by mobilizing available resources and bringing about a greater institutional sensitivity to the individuals being helped while at the same time developing a system of priorities among projects, activities, and areas, as needed, for the most effective and efficient use of resources.

Vision

Texas Neighborhood Services is unwavering in its pursuit of the vision of creating value for its stakeholders and providing exceptional customer service to both job seekers and employers. The TNS commitment to ethics, integrity and quality in delivering results through a team atmosphere gives all individuals ownership of the vision established by the Board of Directors along with the vision set by executive leadership with input from all key supporters.

Philosophy

Texas Neighborhood Services fosters innovation, flexibility, responsibility, accountability, and excellence in all of the services that it provides and involvement in collaborations and partnerships. TNS views the staff development and engagement of values, direction, and performance expectations as a long-term process essential to corporate success. Strategic and operational planning provides Texas Neighborhood Services the tools to communicate the vision with: ¨ A common understanding of values, purpose, mission, vision and ethics; ¨ The ability to respond to change and achieve results; ¨ Direction and focus; ¨ Discipline and a plan of action; and ¨ Milestones and benchmarks for measuring performance and progress. TNS’ Board defines and sets the direction and policies for the corporation. From the policies; the Executive Director along with the support of senior management set the values by which the corporation operates. This defines the state of the organization – its past, present and future – and serves to refine the vision for the future. As the mission is confirmed and critical issues identified, strategies are identified along with the goals and objectives required to achieve the mission. The Executive Director ensures the values, directions, and expectations are clearly communicated through out the workforce system and has final authority for all the day to day decision making activities. The Executive Director accomplishes this activity with the support of the Deputy Executive Director, and the Divisional Leadership responsible for the program oversight. This team of workforce experts assures the values, directions and expectations are defined, modeled and implemented. The indivdual Divisional Leadership Teams encourages feedback from all levels of the organization to ensure that decisions are made based on complete and accurate information. Every decision or process implemented in the daily operations for TNS is measured for integrity and quality to ensure alignment with organizational goals.